Privacy Policy

Effective Date: 13 March 2026


1. Introduction

Chantaria Capital (“we,” “our,” “us”) is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website, contact us, or engage with our services.

We comply with the Protection of Personal Information Act (POPIA) of South Africa and, where applicable, the General Data Protection Regulation (GDPR) of the European Union.

By accessing our website or providing your information to us, you acknowledge that you have read and understood this Privacy Policy.


2. Who We Are

Chantaria Capital is a structured finance company based in Johannesburg, South Africa, providing medium to long-term debt financing to companies across mining, manufacturing, agriculture, real estate, and financial services.

Contact Details:

  • Email: info@chantariacapital.com

  • Address: 64 Sunningdale Road, Jackal Creek Golf Estate, Roodeport, Johannesburg, South Africa

If you have questions about this policy or your personal information, please contact us at the email above.


3. What Information We Collect

We may collect the following types of personal information:

3.1 Information You Provide Directly

  • Name and surname

  • Company name and position

  • Email address

  • Telephone number

  • Any information you provide in inquiry forms, emails, or messages

3.2 Information Collected Automatically
When you visit our website, we may collect:

  • IP address

  • Browser type and version

  • Operating system

  • Pages visited and time spent

  • Referring website addresses

  • Cookies and similar technologies (see Section 8)

3.3 Sensitive Information
We do not intentionally collect sensitive personal information (such as racial or ethnic origin, political opinions, religious beliefs, or biometric data). Please do not submit such information through our website.


4. How We Use Your Information

We use your personal information for the following purposes:

 
 
PurposeLegal Basis (POPIA/GDPR)
To respond to your inquiries and provide information about our servicesConsent / Legitimate interests
To evaluate potential financing partnershipsContractual necessity / Legitimate interests
To improve our website and user experienceLegitimate interests
To comply with legal and regulatory obligationsLegal obligation
To protect our rights and propertyLegitimate interests

5. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • Service Providers: With trusted third-party service providers who assist us in operating our website or conducting our business (e.g., website hosting, analytics). These providers are contractually bound to protect your information.

  • Legal Requirements: When required by law, regulation, legal process, or governmental request.

  • Business Transfers: In connection with a merger, acquisition, or sale of assets, with appropriate confidentiality protections.

  • Consent: When you have given us explicit consent to share your information.


6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, including satisfying legal, accounting, or reporting requirements.

  • Inquiry information: Retained for up to 3 years from last contact

  • Website usage data: Retained for up to 26 months

  • Legal/regulatory records: Retained as required by applicable law


7. Your Rights

Depending on your location and applicable law, you may have the following rights regarding your personal information:

 
 
RightDescription
AccessRequest a copy of the personal information we hold about you
CorrectionRequest correction of inaccurate or incomplete information
DeletionRequest deletion of your personal information (subject to legal obligations)
ObjectionObject to processing based on legitimate interests
RestrictionRequest restriction of processing
Data PortabilityRequest transfer of your information to another service provider
Withdraw ConsentWithdraw consent at any time where processing is based on consent

To exercise any of these rights, please contact us at info@chantariacapital.com. We will respond within the timeframe required by applicable law.


8. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance user experience and analyze website traffic.

What are cookies?
Cookies are small text files placed on your device when you visit a website.

Types of cookies we use:

  • Essential cookies: Necessary for website functionality

  • Analytical cookies: Help us understand how visitors interact with our site

  • Preference cookies: Remember your settings and choices

Managing cookies:
You can control cookies through your browser settings. Please note that disabling certain cookies may affect website functionality.

 


9. Security of Your Information

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Secure servers and encrypted data transmission

  • Access controls and authentication procedures

  • Regular security assessments

  • Staff training on data protection

While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.


10. International Transfers

As a South African-based company, your information will primarily be stored and processed in South Africa. If we transfer your information to other countries, we will ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable law.


11. Third-Party Links

Our website may contain links to third-party websites. This Privacy Policy applies only to our website. We are not responsible for the privacy practices of third-party sites. We encourage you to review the privacy policies of any external sites you visit.


12. Children’s Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us, and we will take steps to delete such information.


13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. The updated version will be posted on this page with an updated effective date.

We encourage you to review this Privacy Policy periodically.


14. POPIA Compliance (South Africa)

For purposes of the Protection of Personal Information Act (POPIA), Chantaria Capital is the Responsible Party (data controller). We are committed to processing personal information in accordance with the eight conditions for lawful processing under POPIA:

  1. Accountability

  2. Processing limitation

  3. Purpose specification

  4. Further processing limitation

  5. Information quality

  6. Openness

  7. Security safeguards

  8. Data subject participation


15. Complaints

If you believe we have violated your privacy rights, please contact us first so we can attempt to resolve the issue. You also have the right to lodge a complaint with the relevant supervisory authority:

South Africa: Information Regulator (South Africa)
Website: www.justice.gov.za/inforeg/
Email: inforeg@justice.gov.za


16. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of your personal information, please contact us:

Email: info@chantariacapital.com
Address: 64 Sunningdale Road, Jackal Creek Golf Estate, Roodeport, Johannesburg, South Africa